privacy policy

Privacy Policy

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Last Updated: July 2026

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TRACKSIDE Hospitality LLC, doing business as TRACKSIDE (“TRACKSIDE,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly.

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This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit our website, submit an inquiry, request a consultation, join a mailing list, or otherwise interact with TRACKSIDE through website-related communications.

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This Privacy Policy applies to information collected through this website and related interactions initiated through the website. Information collected in connection with a confirmed TRACKSIDE booking may also be subject to applicable booking documents, guest agreements, supplier requirements, or additional notices provided during the booking process.

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Information We Collect

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We may collect information that you provide directly and certain information collected automatically when you use the website.

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Information You Provide

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When you submit an inquiry, request a consultation, join a mailing list, communicate with TRACKSIDE, or complete another website form, you may provide information including:

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• Name
• Email address
• Phone number
• Event or experience interests
• Travel preferences
• Group size or general booking information
• Communication preferences
• Information included in messages, inquiries, or form submissions
• Other information you choose to provide

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Note: Please do not submit sensitive personal information through general website contact forms unless specifically requested by TRACKSIDE through an appropriate process.

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If you provide information about another person, you are responsible for ensuring that you have appropriate authority or permission to provide that information.

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Information Collected Automatically

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When you visit the website, certain technical and usage information may be collected automatically. This may include:

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• Your IP address
• Browser and device information
• Operating system
• Referring website or source
• Pages viewed
• Dates and times of visits
• Time spent on pages
• Website interactions
• General geographic information derived from technical data
• Cookie identifiers and similar technical information

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This information may be used to operate the website, understand how visitors interact with it, maintain security, measure performance, and improve the website experience.

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How We Use Information

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We may use information collected through the website to:

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• Respond to inquiries and requests
• Schedule and prepare for consultations
• Provide information about TRACKSIDE experiences and services
• Communicate about events, experiences, and opportunities that may be relevant to you
• Manage mailing lists and communication preferences
• Understand visitor interests and website usage
• Improve website content, functionality, performance, and user experience
• Maintain website and information security
• Prevent misuse, fraud, or unauthorized activity
• Maintain business and administrative records
• Comply with legal and regulatory obligations
• Establish, exercise, or defend legal rights
• Support other legitimate business purposes consistent with the context in which the information was provided

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We may also use information for another purpose disclosed at the time of collection or with your consent where required.

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Legal Bases for Processing

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Where applicable law requires TRACKSIDE to identify a legal basis for processing personal information, we may rely on:

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• Your consent;
• Steps taken at your request before entering into an agreement;
• Performance of an agreement with you;
• Compliance with legal obligations;
• Our legitimate business interests;
• The establishment or defense of legal claims; or
• Another lawful basis available under applicable law.

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The legal basis applicable to particular information may depend on the context in which the information was collected and how it is used.

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Email and Marketing Communications

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TRACKSIDE may send communications relating to an inquiry, consultation request, service request, or other interaction you initiate.

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Where permitted, we may also send information about upcoming experiences, announcements, or other TRACKSIDE offerings that may be of interest to you.

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You may unsubscribe from promotional email communications by using the unsubscribe link included in the applicable email or by contacting TRACKSIDE.

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Unsubscribing from promotional communications will not prevent TRACKSIDE from sending non-promotional communications that are necessary to respond to an inquiry, provide requested information, administer an existing business relationship, or satisfy legal or operational requirements.

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Cookies and Similar Technologies

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The website may use cookies and similar technologies to support website operation, remember preferences, understand website usage, measure performance, improve the visitor experience, and evaluate marketing efforts.

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• Necessary Technologies: May be used to support core website functions, security, navigation, consent preferences, and other features necessary for the website to operate.
• Analytics and Performance Technologies: May be used to understand website traffic, visitor interactions, page performance, and general usage trends.
• Functional Technologies: May be used to remember preferences or support enhanced website functionality where available.
• Advertising and Measurement Technologies: Where used, these may help measure the effectiveness of marketing efforts, understand how visitors interact with TRACKSIDE content or campaigns, limit repetitive advertising, or support advertising-related functions.

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You may be able to manage certain cookie preferences through website controls where available or through your browser settings. Disabling certain technologies may affect the availability or performance of some website features.

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How We Disclose Information

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TRACKSIDE may disclose personal information to third parties when reasonably necessary to operate the website, communicate with prospective guests, provide requested information, support our business operations, or comply with legal obligations.

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These parties may include:

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• Website hosting, infrastructure, and technology providers
• Form processing and data collection service providers
• Customer relationship and contact management providers
• Analytics and website performance providers
• Email and communication service providers
• Marketing and advertising service providers, where used
• Cloud storage and information management providers
• Professional advisers, including attorneys, accountants, consultants, and insurers
• Travel or service partners when necessary to respond to a request, coordinate a requested service, or act at your direction
• Government authorities or other parties when disclosure is required by law or reasonably necessary to protect legal rights, security, property, or safety

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We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

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TRACKSIDE does not sell or rent personal information in exchange for monetary payment.

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Sale, Sharing, and Targeted Advertising

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TRACKSIDE does not sell personal information in exchange for money.

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Depending on the technologies used on the website and the definitions established under applicable privacy laws, certain disclosures of information to analytics, advertising, or measurement providers may be considered a “sale,” “sharing,” or use for targeted advertising under those laws.

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Where applicable law provides a right to opt out of those activities, TRACKSIDE will provide or honor the applicable opt-out method as required.

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Third-Party Services

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The website may rely on third-party platforms and service providers to support hosting, infrastructure, form processing, analytics, communications, customer relationship management, marketing, security, and other business functions.

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These providers may process information on behalf of TRACKSIDE or in connection with the services they provide. Their handling of information may also be governed by applicable contractual, privacy, and legal obligations.

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TRACKSIDE seeks to work with service providers appropriate to the functions being performed but cannot control the independent privacy practices of third-party websites or services that you choose to access directly.

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Third-Party Links

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The website may contain links to websites, services, or resources operated by third parties.

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TRACKSIDE does not control the privacy, security, content, or data practices of independently operated third-party websites. This Privacy Policy does not apply to information collected directly by those third parties. We encourage visitors to review the privacy policies of third-party websites and services before providing personal information.

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Data Retention

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TRACKSIDE retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, supporting an ongoing relationship, complying with legal or regulatory obligations, resolving disputes, and enforcing agreements.

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Retention periods may vary depending on the type of information, the purpose for which it was collected, the nature of the relationship, legal requirements, supplier requirements, and reasonable operational needs.

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When information is no longer reasonably required, TRACKSIDE may delete, anonymize, aggregate, or otherwise dispose of it in accordance with applicable requirements and business practices.

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Data Security

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TRACKSIDE uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

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However, no website, electronic transmission, network, or storage system can be guaranteed to be completely secure. Accordingly, TRACKSIDE cannot guarantee the absolute security of information transmitted or stored electronically. Visitors are responsible for using appropriate security practices when communicating electronically and for protecting their own devices, accounts, passwords, and networks.

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Your Choices and Privacy Rights

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Depending on your location and applicable law, you may have certain rights or choices regarding your personal information. These may include the ability to request:

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• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• A copy of certain information in a portable format
• Information about how personal information is used or disclosed
• Withdrawal of consent where processing is based on consent
• Restriction of certain processing activities
• Opt-out of certain sales, sharing, or targeted advertising activities where applicable
• Appeal of certain decisions regarding a privacy request where required by applicable law

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You may submit a privacy request using the contact information provided below.

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TRACKSIDE may take reasonable steps to verify your identity and authority before responding to a request. We may retain or decline to delete certain information where permitted or required by law. The availability of particular rights depends on applicable law. Nothing in this Privacy Policy is intended to provide rights beyond those required by law.

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Cookie, Browser, and Privacy Preference Choices

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You may be able to control cookies through your browser settings and, where provided, through website cookie preference tools.

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Some browsers or devices may also transmit privacy preference signals. TRACKSIDE will respond to legally recognized preference signals where required by applicable law and technically supported.

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Because browser controls and technologies vary, disabling cookies or similar technologies may affect some website functionality.

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Children’s Privacy

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The TRACKSIDE website is intended for adults and is not directed to individuals under the age of 18.

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TRACKSIDE does not knowingly collect personal information directly through the website from individuals under the age of 18. Inquiries, consultation requests, and other website submissions should be made by an adult.

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This does not prevent a parent, legal guardian, or other authorized adult from providing information regarding a minor when reasonably necessary in connection with an inquiry, consultation, travel arrangement, or TRACKSIDE experience.

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If TRACKSIDE becomes aware that personal information has been submitted directly by an individual under the age of 18 without appropriate authorization, we will take reasonable steps to review and, where appropriate, delete that information.

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International Visitors and Data Transfers

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TRACKSIDE is based in the United States.

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If you access the website from outside the United States, information may be transferred to, processed, or stored in the United States or other jurisdictions where TRACKSIDE or its service providers operate. Privacy and data protection laws in those jurisdictions may differ from the laws of your location. Where required by applicable law, appropriate measures will be used in connection with international transfers of personal information.

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Changes to This Privacy Policy

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TRACKSIDE may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, service providers, or applicable requirements.

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When changes are made, the revised policy will be posted on this page with an updated “Last Updated” date. We encourage visitors to review this Privacy Policy periodically.

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Contact Information

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Questions or requests regarding this Privacy Policy may be directed to:

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TRACKSIDE HOSPITALITY LLC
Email: HELLO@TRACKSIDE.VIP

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